1. What/who is Fairtiq?

2. Why did I receive an invoice from tpf?

3. Why do I receive mail from you?

4. What is your account link to the costs incurred?

5. Can I pay the claim in splits?

6. Are the costs at all due?

7. When and where was the trip?

8. I have not travelled, someone has used my identity or stolen my ID card or my phone.

9. The travel record is incorrect or I forgot to swipe.

10. I have received a penalty order, why do I have to pay both?

11. My question has not been answered, what do I do now?