We take the protection of your personal data very seriously. The observance of privacy and the trusted handling of your personal data is important to us. Compliance with the legal provisions on data protection is a matter of course for us. Below we give you an overview of how we guarantee the protection of your personal data and which of your personal data we process for which purpose.
The responsible entity for data processing is:
Inkasso Küng AG
CH-3000 Bern 22
2.1 Types of processed personal data
2.1.1 When using websites
2.1.2 Processing of debtor data
The following debtor data can be processed by us:
2.1.3 Processing of Customer/Creditor Data
The following customer/creditor data can be processed by us:
At Inkasso Küng AG, creditors have the option of using a web application (creditor platform) that acts as a secure communication platform for the transfer of claims, notification of incoming payments, etc. The use of the platform is voluntary, the creditor gives his consent by registering on the platform and can revoke this consent at any time, the online access will then be deleted. Creditors who do not use this platform can reach Inkasso Küng AG via other communication channels.
2.1.4 Processing of applicant data
The following applicant data can be processed by us:
2.2 Purpose of processing
When you visit our website, personal data is processed in order to be able to show you the content of the website on your device. We offer various ways of contacting us on our website (e.g. via contact form, e-mail, telephone or via social media), which you can use to request information about our services or to contact us in general. We have marked the data that you absolutely need to answer an inquiry as mandatory fields.
The purpose of the processing is in particular the protection of creditors (protection of the legitimate interests of the claimant listed in the reminder), protection of general credit transactions Credit damage, processing and support of existing collection order relationships with regard to the resulting rights and obligations in the collection of receivables. Personal data is processed here for the purpose of collecting claims as a result of debtor default.
We generally offer legal advice and various training courses. We process your personal data for these services.
If personal data is processed by external processors or those responsible, we ensure that the legal requirements are complied with. A transfer to third parties only takes place if
Regular recipients of personal data can fall into the following categories:
Personal data may have to be disclosed to recipients based in countries where there is no adequate level of data protection. In the case of transmission to such a country, we require that the recipient takes appropriate measures to protect personal data (e.g. by agreeing on so-called European standard contractual clauses, other precautions or based on justification grounds). In connection with the use of various online tools (item 5 below), we describe the data transfer abroad separately.
When you visit our website, a small file, a so-called "cookie", is stored in the memory of the user's computer. Cookies are used to make our website more user-friendly and effective overall and to make your visit to our website as pleasant as possible. Cookies do not harm your computer. They cannot run programs and do not contain viruses. Cookies can also be used to analyze how you use our website. The information that we receive and store via "cookies" during normal visits to your website is used exclusively within Inkasso Küng AG or companies affiliated with us to optimize the website and user experience.
Most internet browsers are regularly set to accept cookies. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow the acceptance of cookies in individual cases or generally exclude them. You can also activate the automatic deletion of cookies when closing the browser. You can also delete cookies that have already been set at any time via an Internet browser or other software programs.
On our websites we use various services of Google LLC based in the USA, or if you have your habitual residence in the European Economic Area (EEA) or Switzerland, Google Ireland Limited, based in Ireland ("Google"). Google LLC is always responsible for processing personal data when using "Google Maps". We use the following Google services on our websites:
You can find more information about the individual services below.
Google uses technologies such as cookies, web storage in the browser and tracking pixels, which enable an analysis of your use of our website. The information generated in this way about your use of our website can be transmitted to a Google server in the USA and stored there.
According to its own statements, Google can process personal data for advertising products in every country in which Google or subcontractors of Google have facilities. Information about the locations of Google's data centers can be found at www.google.com/about/datacenters/locations/. The following subcontractors can be used for Google Analytics: https://business.safety.google/adssubprocessors/. Google promises to ensure an adequate level of data protection by relying on the EU standard contractual clauses (cf. https://business.safety.google/processorterms/).
You can find more detailed information on processing by Google and on the privacy settings in Google's data protection declaration and data protection settings.
5.1 Google Analytics
For the purpose of analyzing our websites and their visitors, we use the web analysis service Google Analytics.
The information generated by the cookie about your use of our website (including your IP address) is usually transmitted to a Google server in the USA or Ireland and stored there.
With Google Analytics, the anonymization of IP addresses is activated by default. As a result, your IP address will be shortened by Google within Switzerland or the EU/EEA before it is transmitted to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.
Google uses this information to evaluate your pseudonymous use of our website, to compile reports on website activity and to provide us with other services related to website activity and internet usage. According to Google, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. When you visit our websites, your user behavior in the form of events (e.g. page views, interaction with the website or your "click path") and other data such as your approximate location (country and city), technical information about your browser and that of end devices you use or the referrer URL, ie via which website/advertising material you came to our website.
You can prevent the collection and transmission of the data generated by the cookie and related to your use of our website (including your IP address) to Google and the processing of this data by Google by using the browser add-on to deactivate Google Download and install Analytics. If you wish to object to interest-based advertising by Google, you can use the setting and opt-out options provided by Google.
You can find an overview of data usage in Google Analytics and the measures taken by Google to protect your data in the Google Analytics Help.
5.2 Google reCAPTCHA
The reCAPTCHA function helps us to distinguish whether an entry (e.g. in a contact form) is made by a human or automatically by a computer program (so-called bots). In this way we want to ensure the security of our websites and protect them in particular from automated entries (or attacks) and from spam. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. These analyzes run completely in the background and start automatically as soon as you visit our websites. To distinguish between humans and bots, Google analyzes various information, such as the IP address of the end device used, the time spent on the website, the browser and operating system used or the mouse movements made by the website visitor.
5.3 Google Maps
With Google Maps, we can show you interactive maps directly on the website and enable you to conveniently use the map function.
By using Google Maps, information about your use of our website (including your IP address) can be transmitted and stored. Google may store this data as usage profiles for the purpose of tailoring the services, advertising and market research.
If you are logged in to Google, your data will be assigned directly to your account. If you do not want this, you must first unsubscribe. If you do not agree to this processing of your information, you have the option of deactivating the Google Maps service. To do this, you must deactivate the Java Script function in your browser. However, we would like to draw your attention to the fact that this can also affect other functions of our website.
For more information, see the Google Maps Terms of Service.
6.1 Handling applicant data
It is possible to send an application to us (e.g. by post or email). If you apply for a position with us, we process the personal data that we receive from you as part of the application process. In addition to your personal information, education, work experience and skills, this includes the usual correspondence data such as postal address, email address and telephone number. In addition, all documents submitted by you in connection with the application, such as a letter of motivation, curriculum vitae and certificates will be processed. In addition, applicants can voluntarily provide us with additional information. This data is only stored, evaluated, processed or forwarded internally as part of your application. They can also be processed for statistical purposes (e.g. reporting). In this case, no conclusions can be drawn about individual persons.
6.2 Pool of applicants
If there is no employment relationship, the applicant can be included in our pool of applicants. All the details of the application are saved in order to be able to contact the relevant person in the event of suitable job advertisements. The data is only stored in the applicant pool after consent has been given.
Our websites may contain links to other websites. We have no control over the privacy practices or the content of those other websites. Therefore, we encourage you to carefully read the privacy policies of those other websites you visit.
We expressly reserve the right to supplement or change this data protection declaration at any time. The German version published on our website applies. This declaration was created by Swiss Infosec AG, Bern, September 2022.